I honestly think it has something to do with the thickness and weight of the top cymbal. The Pro-X was basically the same setup, but the top cymbal was much lighter. I think that's why they started sending out the updated springs. Although I never was able to get mine just right even with the new spring. Do you have the black spring or the silver one?
Both the Pro-X and the Strike hat have the black spring. Can I reach out to Alesis for a silver spring at no charge? Is it even worth it? I would like to use the strike hat ... a little because I paid for it as part of the set, a little because it looks better (silly reason but here we are). I am trying to get it to work better but not getting "worked" up about it since I have the pro-x.
The top cymbal of the pro-x actually has slightly different construction than the Strike top cymbal on the underside, most importantly the center of the cymbal where the spring will make contact. I think it's the biggest reason that same black spring does not cut it on the Strike.
Alesis was sending out the chrome spring free...to "registered" module owners..so registered the module under your account.
The STRIKE top cymbal is dual zone...the Pro-X top is single zone.
The reason for the spring update was the compression rate.
The black spring had coil bind and compressed the FSR wafer before the top cymbal would compress the 3 sensors on the bottom..
How to improve the Strike Hi-hat controllerThere is more info in the topic including the ranges of hi hat controllers.
All the triggers for the STRIKE module are Linear as default...try experimenting with the pedal curve.
If you prefer to hear more closed or semi-open sounds, choose one of the logarithmic curves (Log 1–4).
If you prefer a more open sound, choose an exponential curve (Exp 1–4).