Hi. I bought a used DM10 drum set a few months ago. Everything works well, except for the ride cymbal (3 zones). The bell doesn’t work except when I hit the zone really hard. And even if I hit the zone hard, it’s rare to get a bell sound. I read a lot of threads on this forum from people with the same problem as me, I tried every single tips (triggers settings, having two layers, trying every single ride cymbal, updating the drum software, exchanging the wires, etc.) that have been given to them, and it didn’t work. I read the manual, nothing. I even unscrewing the screws to see if there was something wrong with the cymbal itself, but everything was fine. I sent a message to the Alesis support team a week ago, and I have still no response. So if someone can help me with this problem, it would be really appreciated because I’m sure it can be repaired and I don’t want to buy another cymbal for nothing. Thank you!