Hi DMdrummers! Just wanted to post a quick note to say that we're thrilled to see what happening here. We'll be listening, absorbing, and responding. This forum is entirely separate and independent from us. We are here because we appreciate what you, the people who play and record with our gear, have to say. We welcome your feedback, suggestions, criticisms, opinions... whatever you have to say.
For the fastest response to technical support questions, send an email to support@alesis.com or call the office closest to you:
http://alesis.com/content1024. We have a worldwide team dedicated to support and they want to help you.
To find out where to buy our gear and all pricing questions:
http://alesis.com/content4894. We cannot quote pricing because it is independently determined by each dealer.
Thank you for your passion. You're the reason we do what we do. And thank you to Hellfire – we genuinely appreciate you building and running DMdrummer.com.
Sincerely,
Alesis