Downloaded the 1.3 update file , loaded the .dat file on a FAT32 USB and followed the online instructions to a tee. The display screen lights up but is blank and will not load the update. The unit is currently running version 1.0 and I just purchased it new recently. Alesis tech support has been no help. Any support on this is appreciated.
I presume your Multipad is still operational..
Are you seeing the update screen..?
Have you used the USB Flash Drive before and sure it's formatted correctly?(ie imported audio files)..and that the update file is in the root directory (no folder).
It should show the update screen after pressing/hold the BPM and Click buttons (located above the main encoder). while powering on..
Press the main encoder once to begin the update. The update will take approximately 5 minutes.
IMPORTANT: DO NOT REMOVE THE USB FLASH DRIVE OR POWER OFF STRIKE MULTIPAD UNTIL THE UPDATE IS COMPLETE.Doing so may damage your USB flash drive, the device or both.
The display will inform you when the update is complete.
Power off Strike MultiPad and remove the USB flash drive from the USB MEMORY port on the rear panel.
I don't know if there were any problems skipping v1.2 and jumping from v1.0 to v1.3.
None were reported here and I had no problems updating..or even downgrading.I do know some that powered down during the update and Bricked the SMP.
Majority of the Multipad users started/joined a Facebook Group so if there were problems they might be listed there though Facebook groups don't have a Database Search like this Forum.
I attached the updates to the
STRIKE MULTIPAD Topic in case the downloads were ever needed and/or the product is ever removed from Alesis Database as has been the case for a number of drum kits over the past year or so.
EDIT:After checking my Data Base and the accompanying Pdf's
ALL STRIKE MULTIPAD Updates (v1.1...v1.2...v1.3) use the same procedure.
STRIKE MULTIPAD Update Installation Video