Chaser you were correct that I was getting a blank screen. The boot and app syx files appear to transfer but I get nothing with the trigger file, even when holding down the Record button so still stuck in the same position.
Blank screen is never good....Is it constant or just in update mode?
Shutting down/powering off the module during a failed update (especially the boot or app) never ends well.
I am sure you have probably noticed that a majority (if not all) of those posts with a blank screen/missing os etc..that the user never responded back if it got resolved and it's never been determined exactly why it happens,if it's Windows 10 related,USB connection or during a specific update...it seems it was associated with downgrading the Trigger OS as almost all have a blank trigger OS.
The ( 8/05/2014) Trigger OS version (Realhat) was
v1.01a... The (9/22/2014)Trigger OS version (Realhat) was
v1.00a ..
as you can see the later update version is lower than the earlier update version so when users thinking they were installing the latest/Final update they may have not realized they were downgrading the Trigger OS..and may be the cause of the Blank screen..You could try setting the Updater compatibility to XP(SP3) right click.. properties>compatability>compatability mode>..and set to XP SP3..APPLY and try the final (9/22/2014) Trigger OS version (Pro-X)
v1.01b and see if it takes.
The one I got lucky with I used XP and updated to v1.01b.I have PC/Mac machines with older OS set aside for older/vintage gear.
Once the firmware has been updated you don't need to re-install all of them in order each/every time....only the ones needing updating.
I never got a response if anyone has tried to update/restore the Trigger OS using the MIDI RESTORE method..or with 5 pin and C6Electron/MIDIOX you need to make sure you have the correct buffer rate and 5 pin is very slow..the files are small except for the Sound Rom
I am not sure it would even work , although I have seen where some have been successful with the Sound Rom..it just took a long time...days..
instead of REC (update mode) You hold "STORE" button down when powering on and you would see "MIDI RESTORE Waiting"
The Tsints file would have been transferred in normal mode....
The last resort would be to try contacting Support but the Alesis Tech/knowledge and original OS files have been gone for years and what little info remained disappeared when the Alesis forum shutdown.