I need some help!!
Since purchasing a PercPad to go with my kit, I used my old DTXpress module mount as it gave me more height (about 6 inches) and so I needed another module mount for my DM10 module which I use to supplement my Crimson module. I found an official Alesis mount and ordered it but I also needed a rack clamp for it, so after only finding 3rd party clamps online for around £20 a shot, I decided to call inMusic direct as they've helped out with spares in the past. I spoke to a guy there who ran through his catalogue and found the necessary clamp and the order was placed. It only cost £5 too!
The part arrived a day later and turned out to be the same kind of clamp supplied with my Crimson Mesh kit, albeit with chrome wing-nuts, not plastic.
When I tried to insert the stem of the mounting plate into the corresponding hole in the clamp, it was obvious it wasn't going to fit. The hole on the clamp has a max. diameter of 19mm whereas the stem on the camp is at least 22mm. There is no expanding "give" in the clamp at all so it was clear that this wasn't the correct part.
Extensive Googling didn't seem to turn up any official part numbers but it did show a different type of clamp being used with the mounting plate which was an all plastic, non-spring construction and was of the type that slid onto the rack bar as opposed to clamp on.
I contacted inMusic again and the guy went off to the warehouse to see if he could clarify the situation, telling me that as soon as he turned up the correct part, he'd send it to me FOC, which was nice to hear. 30 minutes later, I got a call from him saying that at that time, all he could find was the clamp they had sent to me and that according to their systems, this was listed as the correct part. He fully accepted that it wasn't and went off to investigate further, promising to call be back as soon as he had some more info. As yet, I've heard nothing more
Can anyone here confirm what their module mount clamp looks like and if it matches any of those shown in the attached pictures?
If all else fails, I can buy a Gibraltar or Dixon universal clamp, I suppose.
Thanks in advance!