Fatal Error on DM10

[WarpToken]

So tonight I turned on the kit for my little girl to mess around on. She hit a few pads and we went into the other room to get 'em ready for bed. I came back in later to turn off the amp and DM10 module and it read "Fatal Error." So I restarted it, but it wouldn't reboot. As the Alesis logo came across the screen it would stop before making it into the center of the screen. I tried multiple tries...checked all my connections, unplugged and plugged stuff.

Anyone had a similar problem?

[MicroStudio]

I would reinstall everything...IE the OS, Sounds..ect. You can download everything for Alesis at this link.

http://www.alesis.com/dm10studiokit?tt=5/

[Pier]

Reistalling everything is a good idea; if you still cannot get a comunication between your PC and the DM10, maybe the DM10's main board is broken for real...
Good luck -- let us know

[WarpToken]

Okay....So when I woke up the morning after my original post, the thing started up fine and I thought everything was okay. I played on it for about 10 minutes and it froze up.



so I RE updated everything thru the USB connection. ( I had just done this a few weeks earlier to try to resolve the tom 1 sensitivity issue.

Now it won't startup up again...as the logo comes across the screen it freezes up.

Guess I gotta call Alesis and try to get a replacement?

[Pier]

Sure, expecially if your DM10 is still into its warranty time.
Stuff happens...