Hi, I'm not sure if this will help, but I got contact details from Alesis in the UK. See below.
sstarr@inmusicsales.com (Sherry Star)
I e-mailed Sherry asking to buy the BlueJay drum sound library and she sent me a paypal invoice for $49.00 (approx £32.00). She then confirmed my payment and sent me instructions to download my purchase from the Alesis website, but you will need to register first, so she can add the download link to your account.
I hope that helps.
Just be aware, that the Bluejay sound library replaces your existing library, so make a backup first if you have custom kits, as you can always revert back to them later. There is a distinct lack of sounds other than the main kits, i.e cowbells, chinas, tambourines etc.
Let me know how you go?
Keith