Hi guys, new user here and thanks in advance for any help. I've just become the owner of a lightly used DM10, not sure how old it is but serial number starts:
(21) A2110211...
I don't think it's ever had a firmware upgrade so I'm trying to do that but not having much luck. My computer is MacBook Pro 13" running IOS 10.13.1
I've downloaded the DM10 firmware updates (dated 8/5/2014!!, not promising) and am trying to follow the instructions but cannot find the .dmg file??! I click on the 'DM10 Updater 1.00' and it opens up the application box but that's it. Doesn't show as an app in Finder and I can't drag it to the Applications folder. I've searched the forum using appropriate terms but can't find anything on this issue. This could mean either:
1- I'm doing something completely and obviously wrong and am a complete muppet (please put me out of my misery)
2- It's an age old problem which everyone's so sick of that it's a taboo subject and won't be discussed further
3- It's a new problem and has never affected anyone else before (I guess unlikely)
I'm really grateful for any suggestions. Thanks again